This position is a 10 hour per day position plus the following schedule: Wednesday-Friday and alternating weekend Saturday-Sundays.
The Care Management Resource Coordinator supports the efforts of Social Work, Case Management and Utilization Management professionals by performing a wide range of administrative duties that promote a positive patient-family experience during hospitalization, facilitate safe and timely discharge of patients, and reduce risk of unfunded services or excessive cost to patients-families. The Resource Coordinator interacts directly with patients and families, other healthcare organizations and suppliers, and third-party payers. This position receives regular supervision of work activities from the Manager, Case Management and/or Manager, Social Services. This position does not supervise any other position.
Education
High school diploma or equivalent. (Required)
Associates or Bachelors in a related field. (Preferred)
Experience
Three years of experience in health care as a nursing student, medical assistant, home care coordinator, health unit coordinator, patient care technician, or related field. (Required)
Experience with medical terminology. (Preferred)
Certifications
Current BLS Certification from the American Heart Association. (Preferred)
Valid AZ Department of Public Safety (DPS) Fingerprint Clearance Card (Required)
Special Skills
Excellent communication skills, both verbal and written. (Required)
Effective critical thinking skills and ability to anticipate patient discharge needs. (Required)
Moderate computer skills. (Required)
Effective decision-making /problem-solving skills, demonstration of creativity in problem-solving. (Required)