Additional Information About the RoleBJC is hiring for an Sr. IT Service Operations Analyst.   Responsibilities: Manage and ensure the integrity of the Configuration Management Database (CMDB), ensuring that all configuration items (CIs) are accurate and up-to-date.Collaborate with technical teams to establish CI relationships and dependencies, providing accurate data to support incident, change, and problem management processes.Continuously review and improve CMDB processes, implementing automation and data reconciliation activities to ensure data accuracy and reduce manual work. Overview