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ThedaCare

Appleton, Wisconsin

Hospice of Spokane

Spokane, Washington

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Patient Care Manager-Patient Navigation and Business Services
DescriptionAs our Patient Care Manager, you will be responsible for managing all clinical staff within Patient Navigation and Business Services. Your oversight includes intake and referral personnel, case management personnel, and care coordination personnel. In this role, you will provide guidance and support to personnel in resolving challenging situations, motivate, develop staff, and encourage cooperation and teamwork while creating systems as needed to streamline operations and improve efficiencies. Your oversight spans the continuum of care and is inclusive of: intake, referral management, transfer, ambulatory, inpatient


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