Overview Assist the Executive Director in managing the strategic development, growth and retention, and day-to-day operations of the activities related to the assigned sales team for accreditation and/or certification programs. Responsible for sales and account management within an assigned territory and for a specified Customer List. Manage assigned staff Business Development Specialists and Business Development Managers that serve as key contacts for organizations and programs eligible for accreditation and/or certification. Identify and assist new and existing customers in the decision process to pursue accreditation or certification. Serve as the lead business manager and administrator for the Department's contact management/customer relationship managem