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Position Summary: The Ambulatory Care Manager is accountable for the development of care plans intended to manage selected high-risk patients. This work is focused on closing care gaps and aiding these patients in navigating the complex health care landscape. Working with inpatient and ambulatory providers, physicians, peers, facility and community colleagues, this role identifies realistic and actionable patient centered care goals and facilitates their demonstrable achievement through the development and implementation of a written, patient-specific care plan. This position requires extensive internal and external contacts with patients, staff, providers, management and community resources. The Ambulatory Care Manager is an experienced clinical nurse who has the ability to interpret information from a variety of sources to delineate a focused patient-centered care plan. As well, the Ambulatory Care Manager is accountable for the achievement of this care plan resulting in graduation from care management generally within a 90 (ninety) day period. This role also requires substantial clinical competency & specialized knowledge, judgement and skill, based upon the principles of comprehensive patient care. This position requires self-direction, motivation, organization and interpretation of information.
Minimum Requirements: Minimum of three years experience in ambulatory care setting required Knowledge of care continuum (inpatient, ambulatory, post-acute, etc.) preferred Consideration may be given to internal candidates not meeting the minimum qualifications
Education/Licenses/Certifications: Current registration as a professional nurse in the state of Washington BSN required or acquired within 3 years of hire into the position Current BLS Certification
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.